Human Resources Assistant

Essential Duties and Responsibilities

Department Specific Duties and Responsibilities

Supports administration, coordination, and application of company-wide human resources policies, procedures, and practices.

Position Specific Duties and Responsibilities

  • Responds to employee’s benefit questions, assists with resolution of  problems regarding access to or payment of benefits, assists employees with paperwork related to filing medical claims, and processes enrollment forms and change requests.
  • Performs customer service functions by answering employee requests and questions.
  • Assists with processing of terminations.
  • Assists with the preparation of the performance review process.
  • Assists with recruitment and interview processes.
  • Maintains employee files and database.
  • Schedules interviews and applicant testing.
  • Coordinates travel arrangements for recruiters as needed.
  • Schedules and coordinates new employee orientations.
  • Assists with communication of benefit programs changes and updates.
  • Posts required labor law information.
  • Files papers and documents into appropriate employee files.
  • Prepares new employee files.
  • Assists with scheduling and managing temporary workers as needed.
  • Maintains and orders supplies for the human resources department as needed.
  • Role Specific Duties and Responsibilities
  • Screens and routes telephone calls.
  • Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing.
  • Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
  • Schedules meetings and interviews as requested by Supervisor.
  • Makes photocopies, faxes documents and performs other clerical functions.
  • Assists or prepares correspondence.
  • Processes mail.
  • Performs other related duties as assigned by management.

Responsibility and Authority Affecting Quality

  • Initiate action to prevent the occurrence of nonconformities relating to the product, process and Quality System.
  • Identify and record potential problems relating to the product, process and Quality System.
  • Initiate, recommend or provide solutions through designated channels.
  • Record and/or report all instances of customer feedback on product.

Position Requirements

Skills and abilities (required for the job)

Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

Excellent oral and written communication skills:

Oral Communication-Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication-Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information

Proven ability to handle multiple projects and meet deadlines

Strong interpersonal skills:

  • Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
  • Ability to understand and follow written and verbal instructions
  • Ability to deal effectively with a diversity of individuals at all organizational levels:
  • Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
  • Commitment to excellence and high standards.
  • Ability to work independently and as a member of various teams and committees.
  • Acute attention to detail.
  • Creative, flexible, and innovative team player
  • Demonstrated ability to plan and organize projects.

Organizational Support:  Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity

Ethics:  Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Employee Relations:  Manages difficult or emotional employee situations; Responds promptly to employee needs; Solicits employee feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Team Player: Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

Judgment:  Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Planning/Organizing:  Prioritizes and plans work activities; uses time efficiently, plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Professionalism:  Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Education, experience and training (required for the job)

High school diploma or general education degree (GED), or one to two years  related experience and/or training, or equivalent combination of education and experience.

Basic knowledge of HR laws and regulations.

Proficient on Microsoft Office programs; Keystroke a minimum of 50 wpm.

Working environment

Work Station Area:  Office

Special Factors in the Work Area: 

Continually required to stand, walk, sit, talk, hear, and utilize hand and finger dexterity

Occasionally required to climb, balance, bend, stoop, kneel or crawl

Continually utilize visual acuity to operate office equipment, read technical information and use a keyboard

Occasionally required to lift items less than 25 pounds

Occasional exposure to wet and/or humid conditions (non-weather) and outside weather conditions

Apply Today

Interested in applying for this position? Please send your cover letter and resume to